Here is what our team is doing to keep our clients and team members safe amid concerns of COVID-19. Learn More.
Security Systems in St. Louis
December 17, 2021

What Happens When Your Home Security Alarms Go Off In St. Louis?

A residential security package should safeguard your family. But what actually transpires when your home security alarms go off in St. Louis? What should you do to be certain you and your loved ones are taken care of?

The first thing to do is to avoid panicking. Know that your around-the-clock monitoring experts are always standing by to assist. Then take the steps described below to be ready for any urgent situation.

Our Dedicated Representatives Help You Stay Safe

A 24-7 monitoring specialist is instantly notified when your St. Louis home security alarms go off. When a monitoring professional is informed, they will reach out to you as quickly as possible to ascertain what caused your home’s defense. Your alarm can trip due to a range of emergencies, including:

  • Criminal activity

  • Fire

  • Flood

  • False alarm

In circumstances where your system was tripped accidentally—like not recalling that your entry-point sensors are armed when you open a window— a monitoring specialist will contact you and find out if assistance is required. Provide your passcode, and they can deactivate the alarm.

If you have an urgent situation, your representative will send out your local emergency services, including firefighters, EMS, and law enforcement, to your property. They will even act as your proxy when nobody is home. The monitoring agent will even inform authorities which component was set off, helping them prepare for a potentially hazardous environment. The monitoring expert will maintain a connection with you to assist in keeping you calm and let you know what you should do.

Here’s What You Should Do if Your Alarm Goes Off In St. Louis

Getting roused from bed in the wee hours of the morning to your alarm blaring is understandably frightening—particularly if you have no idea why it’s occurring. The most important thing you should do is keep yourself in control and proceed with the following:

  • In the first place, find a safe location. Round up all members of your family including pets as quickly as possible and proceed to a protected area in the house or exit as quickly as possible. It's typical to have an urge to want to face the situation by yourself, but this may put you and your family at greater risk. Alternatively, concentrate on trying to keep you and your family members secure and let the professionals handle the crisis.

  • As a second step, use the mobile security application to stay in communication with your monitoring staff. They'll send authorities who will be in transit to your property in a flash.

  • Lastly, keep in constant communication with your monitoring specialists and first responders. You can get conferenced in, so representatives of each team are sharing information. Or, if you’re not able to get a direct call to your emergency providers, you can still receive updates through text messages. Even in false alarm situations, it's smart to keep adequately communicating to all parties so you will be prepared should a legitimate crisis happen.

Get Protection For All Types of Emergencies in St. Louis with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures your loved ones and property are secured. With around-the-clock monitoring, smart locks, and safety alarms, your property will turn into the safe haven it's supposed to be. Design your ideal home security package by completing the following form or reach out to (314) 274-9817 to get started.

Get A Complimentary Quote For Your St. Louis Home Security System
Complete the form below or call (314) 274-9817 to get your free quote on a security system for your house.
By clicking Get Quote, I consent to Secure24 Alarm Systems's use of automated dialing technology, prerecorded/artificial voice, email, or text messaging to contact me at the phone number and email provided about Secure24 Alarm Systems and ADT offers. I understand consent is not required to purchase. CA Residents: Do Not Sell My Personal Information