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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the practice of providing a neighbor a key to your home. It eliminates the necessity of actual keys or keypad codes and lets you control who has access to your St. Louis home and for what duration. Find out more about how to incorporate it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to feed your pets, collect your mail, or water your plants when you leave town. Before, you would simply supply them with a key to your home. There’s a better way to do it now. Thanks to ADT's Trusted Neighbor Feature, you’ll never have to fret over missing keys or doors left unlocked. 

What you’ll need is an ADT security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how the service works: 

  1. You give access to a trusted person, like a neighbor or family member, via the ADT+ app.
  2. Following that, you configure permissions. You can assign neighbors timed access, allowing them to enter and exit during a particular timeframe, or event-based entry. For instance, if a delivery is delivered, the system can unfasten the door to allow your neighbor to bring it in once it verifies them.
  3. After you’ve programmed access, your Google Nest Doorbell camera with familiar face detection verifies your neighbor as they come near the door.
  4. Your ADT system will pause the alarm and unlock the door when the individual is authenticated as an approved guest.
  5. You get real-time alerts as your friend, neighbor, or family member enters and departs. The app also offers a detailed log. 
  6. When the trusted neighbor exits, your smart door lock secures independently to safeguard your home.

You are able to provide access for any person you wish, such as a maintenance worker, pet sitter, or a friend who comes over when you’re not there. This service is also useful during urgent situations, particularly when you’re away. To illustrate, if a water sensor goes off, your system can authorize event-driven access so a neighbor can switch off the water supply. Setting permissions is straightforward with the user-friendly app. 

Make Your St. Louis Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes your St. Louis home more connected and secure while simplifying your daily life. This feature isn’t only for neighbors and friends, as you’ll enjoy the facial recognition and auto-unlock capability when you’re wrangling little ones or carrying in bags of groceries. Once you're inside, the door secures behind you automatically.

Request Your ADT Home Security System In St. Louis With Advanced Tools

Experience like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in St. Louis from Secure24 Alarm Systems. A national ADT dealer, we’re excited to bring you the latest innovations from the leading name in home security. Dial (314) 274-9817 today to get started. Our skilled team can answer whatever questions you have about ADT+, Google Nest cameras, and how to make things work seamlessly.